• How to Make the Most of Telehealth & Digital Tools in Support Coordination

    Support coordination is built on connection. Families, support coordinators, providers, and other members of a loved one’s support team all need opportunities to share information, ask questions, and work toward the same goals. Telehealth and other digital tools have created more ways for those conversations to happen. Virtual appointments can make it easier to connect…

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  • Signs You’re Working with a Truly Trusted Support Coordinator

    A great support coordinator will become an important part of your loved one’s support system. They’re someone who gets to know your family, understands what matters to your loved one, and helps turn goals into meaningful, everyday support. Over time, that relationship can bring a real sense of confidence. You know who to call when…

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  • Questions Families Don’t Think to Ask About Their Loved One’s ISP

    Your loved one’s Individualized Service Plan (ISP) plays an important role in making sure they have the services and supports they need to work toward their goals. As a family member, you probably already know to ask about the basics: What services are available? Who will provide them? How will they be funded? But some…

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  • How Support Coordination Services Can Help Families Avoid Burnout

    Caring for a loved one with a disability comes with so many meaningful moments. Watching them reach a new goal, discover something they love or become more independent can bring a kind of joy that is difficult to put into words. But it’s important to acknowledge that caregiving also comes with a lot to manage….

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  • 8 Top Questions to Ask Your Support Coordinator

    Support coordination is meant to be a partnership. Your coordinator isn’t there simply to complete paperwork or check a box; they’re there to help your family understand options, solve problems and build a plan that reflects your loved one’s goals, interests and changing needs. Person-centered planning works best when families actively participate in the conversation,…

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A collection of Skylands FAQs, forms and helpful links.

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