How to Effectively Handle a Crisis Situation with Your Loved One

Caring for a loved one can bring moments of joy, connection, and growth. However, it can also come with challenges, especially during crisis situations. Whether it’s a sudden medical emergency, behavioral episode, or a change in circumstances, knowing how to respond is crucial to ensure everyone’s safety and well-being.

If you or your loved one is experiencing a medical emergency, please dial 911.

If you or your loved one need to reach Skylands in an emergency, please dial 1 (855) 222-3051. This number can be used anytime after 7PM by our families, especially if they cannot get in contact with their support coordinator. 

Families caring for individuals with disabilities face unique challenges during times of crisis. These moments can feel overwhelming, but with the right preparation and resources, they’re manageable. Understanding the specific needs of your loved one and having a plan in place can make all the difference in navigating emergencies while providing your loved one the support and stability they need.

This blog explores common types of crises, how to work with your support coordination agency to create a crisis plan, and the importance of leveraging support networks when you need them most. 

Types of Crises

Crisis situations vary depending on your loved one’s needs. While no two situations are the same, here are some examples of crises you may encounter:

Behavioral crises

Behavioral crises may involve moments when your loved one is experiencing severe emotional distress or aggression. These situations can be triggered by sensory overload, sudden changes in routine, or unmet needs. For example, a loud, chaotic environment might cause a person with sensory sensitivities to become overwhelmed and escalate into a crisis.

What makes these moments particularly challenging is the need to ensure everyone’s safety while also understanding and addressing the root cause of the behavior. Families often find that calming strategies, such as reducing sensory input, offering comfort items, or using de-escalation techniques, are key in managing behavioral crises.

Medical emergencies

For individuals with disabilities, medical emergencies can arise unexpectedly and may be complicated by pre-existing conditions or communication barriers. For example, a person who is nonverbal may have difficulty expressing pain or discomfort, making it harder to identify the severity of the issue. These emergencies might include seizures, sudden illnesses, injuries, or adverse reactions to medication.

Families can prepare by ensuring they have a clear understanding of their loved one’s medical history, including allergies, medications, and emergency protocols. Having this information readily available can save critical time when seeking medical care.

Housing or care disruptions

Many families rely on a network of caregivers or supported living arrangements to ensure their loved one’s needs are met. When this support system is disrupted – due to caregiver burnout, staff shortages, or unforeseen circumstances – it can create an immediate crisis. For example, a sudden loss of housing or a trusted caregiver may leave families scrambling to find alternative arrangements while minimizing stress for their loved one.

These disruptions often require quick action, but having a backup plan and a trusted support coordinator by your side can make transitions smoother and less overwhelming.

Safety concerns

Safety concerns are another common type of crisis for individuals with disabilities, especially in situations where there is risk of wandering. For instance, someone with autism may become disoriented and wander away from a safe environment, or someone with intellectual disabilities may misunderstand social cues in a public setting, leading to confusion or escalation.

Families can take proactive steps by implementing safety measures and clear communication strategies to explain their loved one’s needs in emergencies.

Working with Your Support Coordination Agency to Create a Crisis Plan

A proactive approach is one of the best ways to prepare for a crisis. Your support coordination agency will help you develop a tailored crisis plan that addresses your loved one’s specific needs.

Here’s what a crisis plan might include:

• Emergency contacts: A list of people or organizations to contact, such as family members, doctors, emergency services, or behavioral specialists.
• Triggers and de-escalation strategies: Explanations of your loved one’s triggers, as well as specific strategies to help calm them during distress.
• Medical information: Updated medical records, a list of medications, and a care summary – all easily accessible for emergencies.
• Transportation plan: Strategies for how to safely transport your loved one if they need medical or other urgent attention.
• Backup services: Identifying alternative caregivers or respite options in case primary support becomes unavailable.

By working with your support coordination agency, you can ensure your crisis plan is thorough and incorporates input from the professionals who know your loved one’s needs best. Having this plan in place can help you respond quickly and confidently.

READ MORE: 6 Steps to Creating an Individual Service Plan (ISP) Tailored to Your Loved One

How to Utilize Support Networks in a Crisis

In moments of crisis, you don’t have to navigate the situation alone. Building and leaning on a strong support network is essential. Here’s how to utilize those resources:

• Support coordination: Notify your support coordinator immediately if a crisis arises. They can help coordinate additional services and provide advice on next steps.
• Professional help: Don’t hesitate to involve behavioral therapists, healthcare providers, or emergency personnel if the situation calls for it.
• Family and friends: Keep those close to you informed about your loved one’s needs so they can step in when you need help or emotional support.
• Community resources: Reach out to local organizations, crisis hotlines, or support groups. In New Jersey, there are programs through the Division of Developmental Disabilities (DDD) that can provide help during crises. Your support coordinator can connect you to the right NJ DDD resources. 

It’s also important to remember that taking care of yourself is part of taking care of your loved one. Leaning on your support network gives you the space to stay calm and grounded during a crisis.

Conclusion

Remember, you don’t have to face a crisis alone. Support is always available – you have your support coordinator, your community, and local resources created to help families like yours. With the right tools and preparation, you can navigate challenges and ensure the best possible outcomes for your loved one and family.

Want to work with a support coordination agency that will be by your family’s side during a crisis? Contact Skylands Family Support today.